Terms of service

Last updated: November 8, 2026

Shopping with Terravyn

These terms apply when you browse or shop at terravyn.net. Terravyn is hosted on Shopify, which provides the platform we use to offer our products and process purchases. Questions about these terms can be sent to terravynny@gmail.com.

Products & product information

We offer sculptural lighting and related products as described on each product page. Please review the dimensions, materials, bulb requirements, included components, and other details for the specific item before ordering. Product images are intended to represent the item; screen settings and lighting can affect how colours appear.

Use products according to the instructions supplied with the item and the electrical and bulb specifications listed for that product. If a specification is unclear, contact us before use.

Orders, prices & payment

Prices are shown in US dollars unless the storefront states otherwise. Applicable taxes, delivery charges, and any valid discount are shown at checkout before you submit payment. Please provide accurate contact, billing, and shipping information.

If we identify an issue with availability, pricing, payment, or order details, we will contact you to explain it and confirm the available options. If we cannot fulfil an order, we will notify you and refund any payment collected for the unfulfilled items. Changes to listed prices or these terms do not retroactively change an order already placed.

Production, shipping & returns

Our products are made to order. Production and delivery estimates, available shipping services, and charges are explained in our Shipping policy. Return eligibility, return postage, and refund information are explained in our Return and refund policy. These policies form part of the information provided with your purchase.

For cancellation requests or order changes, contact us as soon as possible. We will confirm what is possible based on the order's production and shipping status.

Accounts & acceptable use

If you create an account, keep your sign-in details secure and tell us if you suspect unauthorised use. Do not misuse the website, attempt to interfere with its security or operation, submit fraudulent orders, or use it for unlawful activity.

Website content & third-party links

Terravyn branding, original designs, photographs, and written content are protected by applicable intellectual property laws. Please contact us before reproducing our original content for commercial use. Third-party trademarks and content remain the property of their respective owners.

Links to Etsy, social media, payment services, and other third-party websites take you to services governed by their own terms and privacy notices. Purchases completed through another marketplace are also subject to that marketplace's applicable terms.

Privacy & communications

Our Privacy policy explains how personal information is handled. Marketing emails can be unsubscribed from using the link in the email. Unsubscribing does not stop necessary communications about your orders.

Updates & your rights

We may update these terms for future use of the store and will show the revised date on this page. Nothing in these terms excludes or restricts consumer rights or remedies that cannot be excluded under applicable law.

Contact

Terravyn
Email: terravynny@gmail.com
Website: Contact us

Legal correspondence

Terravyn
418 Broadway, Ste N
Albany, NY 12207
United States

This address is for legal correspondence only. Return instructions and the return address are provided after you contact terravynny@gmail.com. Please do not send product returns to this address.